Business Operations Manager

About Togetherhood

Togetherhood is a fast-growing technology marketplace that makes it super simple for schools to set up high quality enrichment programs and for teachers to earn more and gain the autonomy to create their own courses. Our mission is to infuse every community with high quality enrichment and education. The company was founded by a repeat entrepreneur with a strong track record of success (two acquisitions, one IPO as CPO at Farfetch).

The Role

As a Business Operations Manager, you’ll play a critical role in optimizing Togetherhood’s core operations, ensuring efficiency, scalability, and data-driven decision-making. Your initial focus will be on revenue operations, streamlining sales and marketing efforts, maintaining data integrity across systems, and refining financial processes. Your work will be 75% systems-building and management, 25% tactical execution, making this a high-impact role in our growing company.

What You’ll Work On

• Revenue Operations

• Sales & Marketing Automation: Automate and optimize sales, marketing, and customer management processes.
• Data Integrity & Insights: Ensure accurate data across CRM, marketing tools, and finance systems while identifying key metrics to drive strategic decisions.
• Partnership & Customer Modeling: Build models to evaluate new business opportunities and optimize customer acquisition strategies.
• Test & Learn Workstream: Design and execute experiments to improve operational workflows and marketing effectiveness.

• Financial Planning & Budgeting

• FP&A: Support financial modeling, forecasting, and resource allocation in collaboration with the finance team.
• A/R Management: Refine and streamline accounts receivable processes to improve cash flow and reduce inefficiencies.

• Cross-Functional Execution: Work with product, marketing, and sales teams to ensure seamless execution of key initiatives.

• Generative AI Exploration: Identify and implement AI-driven solutions to enhance efficiency in marketing automation, content generation, and operational processes.

• General Operations: Take on ad hoc challenges, from system improvements to process innovation, to keep the business running smoothly.

Who You Are

• 3-5 years in management consulting, business operations, or finance-related roles, ideally with exposure to payments or financial workflows.

• Strong analytical and problem-solving skills, with expertise in Excel and financial modeling.

• Comfortable working in fast-moving environments with multiple priorities.

• Strong project management skills, able to build and optimize operational processes.

• A clear communicator who collaborates effectively across teams and levels.

• Excited about AI and emerging technologies—you’re eager to experiment with generative AI and find innovative ways to integrate it into business operations.

• Passionate about startups and EdTech, with a drive to contribute to a mission-driven marketplace.

If you're a high-energy and results-oriented individual with a business operations background...or even a consulting background who wants to transition to the exciting world of startups, we want to hear from you! Please submit your resume and cover letter explaining why you're a perfect fit for this role.